Privacy
Policy.

Information we collect

We may collect information that you provide directly when you interact with SPOT YOUR STORE.

Account information

When you create or manage an account, this may include information such as your name, email address, phone number and account credentials.

Delivery information

When you save an address or place an order, information may include:

• Recipient name.
• Phone number.
• Street and address information.
• City, state and pincode.
• Country.

Shopping information

We may process information relating to your shopping activity, including products placed in your bag, wishlist items, orders and purchased product details.

Customer Care information

If you contact us, we may receive information included in your request, such as your name, contact details, order number and the content of your message.

How we use information

Information may be used where reasonably necessary to operate and support the SPOT YOUR STORE shopping experience.

This can include using information to:

• Create and maintain customer accounts.
• Remember wishlist, address and account information.
• Process and maintain customer orders.
• Display order history and order details.
• Support shipping and delivery activities.
• Respond to Customer Care enquiries.
• Protect the website and customer accounts.
• Improve website functionality and the shopping experience.

Orders, checkout & payment information

When you place an order, SPOT YOUR STORE may maintain information necessary to record and manage the purchase.

This can include the order number, purchased products, quantities, sizes, prices, delivery address, selected payment method, payment status and order status.

If payment services are provided through an external payment provider in the future, that provider may process payment information under its own privacy and security practices.

Cookies & similar technology

Websites may use cookies, sessions and similar technologies to support functions such as account login, shopping bags, preferences, website security and performance.

Your browser may provide options for managing or restricting cookies. Restricting required cookies may affect some website functionality.

The current SPOT YOUR STORE customer experience uses PHP session functionality to maintain important shopping state such as login and bag information.

When information may be shared

Information may need to be shared with trusted service providers where reasonably necessary to operate the store.

Depending on the services implemented, these may include providers supporting:

• Order delivery and logistics.
• Payment processing.
• Website infrastructure.
• Customer communications.
• Security and fraud prevention.

Information may also be disclosed where required by applicable law, legal process or a valid governmental request.

Protecting your information

Reasonable technical and organisational measures should be used to help protect customer information against unauthorised access, disclosure, alteration or loss.

Account passwords should be stored using secure password hashing rather than as readable plain-text passwords.

Customers are also responsible for keeping their login credentials confidential and for signing out where appropriate on shared devices.

How long information is kept

Information may be retained for as long as reasonably necessary for the purpose for which it was collected.

For example, order information may need to be retained to provide order history, handle support requests, maintain business records or satisfy applicable legal requirements.

Your choices & account information

Customers can use supported account features to review or update certain profile information.

Depending on applicable law and the circumstances, you may also be able to request information about personal data associated with your account or request correction or deletion of eligible information.

To ask a privacy-related question, use our Contact Us page.

Children’s privacy

SPOT YOUR STORE is intended as a general fashion shopping service and is not specifically designed to collect personal information from young children.

Where age-related consent requirements apply, customers should use the service in accordance with applicable law.

Changes to this policy

This Privacy Policy may be updated when website functionality, business practices, service providers or applicable requirements change.

The latest version should be published on this page together with an updated effective date where appropriate.

Questions about privacy

If you have a question about this Privacy Policy or information associated with your SPOT YOUR STORE account, contact Customer Care.

Contact Customer Care →