COMPLIMENTARY SHIPPING ON ORDERS ABOVE ₹999

CUSTOMER CARE

Shipping &
Delivery.

Everything you need to know about delivery timelines, shipping charges, order tracking and receiving your SPOT YOUR STORE purchase.

01 Complimentary Shipping

Free standard delivery on eligible orders above ₹999.

02 Order Tracking

Follow your order from confirmation through delivery.

03 Secure Packaging

Your fashion pieces are carefully packed for transit.

04 Delivery Support

Our customer care team is available for delivery-related questions.

When should I expect my order?

Once your order has been confirmed, it will move through processing before being handed to the delivery partner.

Delivery time can vary depending on your location, product availability and courier serviceability.

Delivery Type
Estimated Time
Charge
Standard Delivery
3–7 business days
FREE above ₹999
Orders below ₹999
3–7 business days
₹99
Delivery estimates are indicative and may vary during high-volume periods, holidays, weather disruptions or circumstances outside our control.

From checkout to your doorstep.

1
Order Confirmed

Your order is created successfully and appears in My Orders.

2
Processing

Your selected pieces are prepared and packed for dispatch.

3
Shipped

The parcel has been handed over for delivery.

4
Delivered

Your order reaches the delivery address selected during checkout.

How do I track my order?

Sign in to your SPOT YOUR STORE account and open My Orders. You can view the latest order status and open the individual order-details page.

Your order status may progress through stages such as Confirmed, Processing, Shipped and Delivered.

Make sure your address is correct.

Please review your recipient name, phone number, street address, city, state and pincode carefully before placing your order.

Once an order has moved into processing or shipping, address changes may no longer be possible.

What if my order is delayed?

Occasionally, courier delays, regional restrictions, severe weather, public holidays or unusually high order volumes may affect the estimated delivery date.

If your order appears unusually delayed, visit My Orders first and then contact Customer Care with your order number.

CUSTOMER CARE

Still have a delivery question?

CONTACT US
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